Zoom
VC Fund
San Jose, United States
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
- Total investments:
- 36
- Last investment:
- Lead investor:
- 44%
- Fund size:
- $100M
- Last fund:
Last updated:
For AI agents: llms.txt
Industries Zoom invests in
Stages Zoom invests in
Countries Zoom invests in
Contacts
| Name | Phone | Socials | |
|---|---|---|---|
| See all 12 contacts → | |||
Investment Focus
Industry
- Software 9 (25%)
- SaaS 8 (22%)
- Artificial Intelligence 7 (19%)
- Information Technology 5 (14%)
- Internet 4 (11%)
Stage
- Seed 6 (17%)
- Venture - Series Unknown 5 (14%)
- Corporate Round 4 (11%)
- Series B 3 (8%)
- Post-IPO Equity 3 (8%)
Country
- United States 22 (61%)
- Israel 2 (6%)
- France 1 (3%)
- Norway 1 (3%)
- Finland 1 (3%)
Team
| Name | Title | Investments | Links | |
|---|---|---|---|---|
Alex Donghwan Kim
Senior Customer Success Manager
|
Senior Customer Success Manager | Total investments: 1 | Find email | |
Eric Yuan
Founder & CEO
|
Founder & CEO | Total investments: 35 | Find email | |
Aidan Mehmed
Account Executive EMEA
|
Account Executive EMEA | Total investments: 0 | Find email | |
Bill Tai
Angel / Seed Investor
|
Angel / Seed Investor | Total investments: 62 | Find email | |
David Rosenberg
Head of Content Licensing
|
Head of Content Licensing | Total investments: 0 | Find email | |
| See all 12 team members → | ||||
Investments
| Company | Description | Round | Links |
|---|---|---|---|
| Second Nature helps people have better conversations. The company is the first to offer a platform for immersive sales simulations in natural language. By practicing with “Jenny” and other AI-powered conversation partners, sales professionals improve their performance and confidence by gaining real time, personalized feedback. Managers andexecutives use Second Nature to effectively roll out their strategy and influence their teams’ conversations in the field, at scale. The company is based in Tel Aviv and New York. For more information, please visit www.secondnature.ai. | $22M / Series B / Oct 16, 2025 | ||
| Understand and talk to your users. | $5M / Seed / Jan 01, 2025 | ||
| Charma is a platform that helps improve team communication and accountability. The company's platform is a system for effective work relationships that improves the way managers and employees engage in the modern era. | $6.8M / Venture - Series Unknown / Aug 23, 2022 | ||
| Aisera’s AI Agent Platform is a multi-agent system that consists of a universal agent for request orchestration, domain agents with contextual intelligence across IT, HR, Finance, Procurement, and more, and task agents that execute tasks through integrations with ServiceNow, Workday, Salesforce, and other enterprise systems. The platform isfuture-proof and vendor-agnostic, enabling organizations to deploy out-of-the-box agentic solutions or custom-build agents on the same platform. Designed as a horizontal solution, it scales seamlessly across all enterprise functions to deliver autonomous self-service, personalized resolutions, omnichannel engagement, and enterprise-wide productivity gains. Aisera Assistant, grounded in enterprise data and ontologies, delivers instant self-service by enabling employees to securely access information and execute actions across enterprise applications and systems. Embedded in collaboration channels like Slack and Microsoft Teams, it understands context, supports digital and voice channels, provides proactive notifications, retrieves knowledge from public and private sources, extracts insights from documents, and works seamlessly across multiple languages. With capabilities that drive a zero ticket service desk, maximize case deflection, and reduce MTTD and MTTR, Aisera Assistant transforms user experiences.Aisera’s Agent Assist leverages domain-specific LLMs to enhance agent productivity with contextual answers, case summarization, and next-best action recommendations. Embedded into platforms like ServiceNow, Zendesk, and Salesforce, it enables real-time knowledge retrieval, swarm collaboration, case identification, and case wrap-up - empowering agents to resolve complex issues faster. Aisera's AI Agent platform delivers exponential cost efficiencies, higher organizational productivity and an enhanced user experience, enabling enterprises to autonomously understand, reason, and proactively fulfill requests through AI agents. | $90M / Series D / Aug 03, 2022 | ||
| American Express Global Business Travel provides end-to-end corporate travel and meetings program management – for companies of all sizes and across all industries – through best-in-class booking technology, smart analytics, worldwide strategic partnerships, and exceptional care.Our customers benefit from our purchasing power to accessnegotiated rates and our innovations that boost compliance, simplify reporting and help take the stress out of business travel. It all adds up to a bigger return on business travel and meetings investment – and a better bottom line.Our presence in nearly 120 countries on six continents means that, no matter where our customers do business, we’re nearby and ready to help them succeed. That’s why companies around the world, including 37 of the 100 largest travel spenders in the U.S., trust American Express Global Business Travel with their most precious asset of all, their people. | $335M / Post-IPO Equity / May 31, 2022 | ||
| Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent24/7 service and build stronger customer loyalty. Trusted by brands like SoFi, DoorDash, Uber, Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint. | $125M / Series C / Apr 12, 2022 | ||
| Theta Lake provides security and compliance for modern collaboration platforms. Empowering enterprises to manage compliance, data exposure, security, and acceptable use risks in what is shared, shown, spoken, and typed during video conferences, collaboration chat, audio calls, and any other unified communications from Cisco Webex, Zoom,RingCentral, Microsoft Teams, Slack, BlueJeans, and more. | $50M / Series B / Mar 23, 2022 | ||
| Cresta uses artificial intelligence to assist sales and service agents with customer service tasks. it provides tools for managing inquiries. Cresta focuses on facilitating communication between agents and customers. | $80M / Series C / Mar 17, 2022 | ||
| ALLO is designed to adapt to and enhance your specific workflow whether you're brainstorming ideas, managing complex projects, or aligning your team towards common goals. | $5M / Seed / Dec 09, 2021 | ||
| Wellness Coach is a workplace wellness platform with a mission is to inspire 5 billion people to be their best selves. | Corporate Round / Dec 09, 2021 | ||
| See all 36 investments → | |||
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FAQ
What does Zoom invest in?
Zoom invests primarily in Software, SaaS and Artificial Intelligence startups, most often at Seed and Venture - Series Unknown stage. Most of the 36 investments tracked by Shizune back companies in United States. The Investment Focus section breaks down every industry, stage and country in the portfolio.
How do I contact Zoom?
Public channels for Zoom include LinkedIn, X (Twitter) and the website linked on this profile. For a verified work email and phone number, create a free Shizune account — contact data is searched across 20+ sources and validated before delivery, so your outreach lands in the right inbox.
Who are the partners at Zoom?
The team at Zoom includes Alex Donghwan Kim (Senior Customer Success Manager), Eric Yuan (Founder & CEO) and Aidan Mehmed (Account Executive EMEA), among 12 team members tracked by Shizune. The Team section lists each member with their title, investment count and links.
Is Shizune's investor data accurate?
Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Oct 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.
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