Hilarie Koplow-McAdams
Venture Partner @ New Enterprise Associates
San Francisco, United States
Hilarie Koplow-McAdams is a Series A investor at New Enterprise Associates in San Francisco focused on SaaS and Software. Hilarie joined NEA in 2017 as a Venture Partner on the technology team, where she focuses on enterprise software and services.An enterprise software veteran, Hilarie spent the last three decades at growth-stage technology companies in operating and board roles. Most recently, Hilarie was President at New Relic, responsible for New Relic’s growthstrategies, as well as leading global sales, marketing, customer success, support, and business development. Prior to New Relic, Hilarie was at Salesforce, where she was President and led the company’s worldwide sales teams and focused on growing the business globally. Hilarie joined Salesforce from Intuit, where she was Vice President of direct sales for small business and a member of the executive committee.
- Total investments:
- 13
- Last investment:
- Lead investor:
- 69%
Last updated:
For AI agents: llms.txt
Industries Hilarie Koplow-McAdams invests in
Stages Hilarie Koplow-McAdams invests in
Countries Hilarie Koplow-McAdams invests in
Investment Focus
Industry
- SaaS 5 (38%)
- Software 4 (31%)
- Artificial Intelligence 4 (31%)
- Agentic AI 2 (15%)
- Cyber Security 2 (15%)
Stage
- Series A 5 (38%)
- Series B 3 (23%)
- Series C 2 (15%)
- Seed 1 (8%)
- Series E 1 (8%)
Investments
| Company | Description | Round | Links |
|---|---|---|---|
Centralize
|
Centralize is an IT firm that analyzes touch points with the help of tools and stakeholders for pre and post-sales teams. | $15M / Series A / Jul 29, 2026 | |
Uniphore
|
Uniphore is a global conversational AI technology company that offers a customer service platform that is powered by AI and automation technologies. The company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform ofConversational Analytics, Conversational Assistant, and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.It was founded in 2008 and has offices in the U.S., India, and Singapore. | $260M / Series F / Oct 22, 2025 | |
Metronome
|
Metronome helps software companies launch, iterate, and scale their business models, with billing infrastructure that works at any size and stage. Metronome prioritizes rapid deployment, flexibility, and user-friendliness, minimizing the usual engineering demands associated with billing. It empowers business and product teams to take full controlof revenue and pricing. After the initial platform integration, teams can promptly introduce new products and pricing, simplify revenue workflows, and provide customers with immediate insight into their spending. | $50M / Series C / Feb 25, 2025 | |
SafeBase
|
SafeBase develops a smart trust center platform for sharing security posture and automating access to sensitive documents for enterprise programs. Its software offers custom security checklists, and continuous monitoring of security systems, and configures security policies to allow companies to implement security practices. | $33M / Series B / Apr 30, 2024 | |
|
Metronome
|
Metronome helps software companies launch, iterate, and scale their business models, with billing infrastructure that works at any size and stage. Metronome prioritizes rapid deployment, flexibility, and user-friendliness, minimizing the usual engineering demands associated with billing. It empowers business and product teams to take full controlof revenue and pricing. After the initial platform integration, teams can promptly introduce new products and pricing, simplify revenue workflows, and provide customers with immediate insight into their spending. | $43M / Series B / Jan 31, 2024 | |
PixieBrix
|
PixieBrix develops browser-based software that enables users to customize web applications and automate repetitive tasks. Its platform adds workflows, data integration, and interface enhancements to existing business applications without requiring custom development. | $6.9M / Series A / Jul 26, 2022 | |
Assembled
|
Assembled is a modern workforce management platform that helps modern organizations scale customer support. They help teams to forecasts, scheduling, and unified metrics, capturing to build for themselves with a mix of spreadsheets and internal tools. They automatically forecast support volume and translate it into the right staffing plan.Assembled provides an intuitive team calendar that works across time zones and/or multiple specializations. For individuals to interact with their own calendar, they meet people where they already are by integrating with tools like Google Calendar and Slack. It also makes support schedules and metrics, like response times, visible across all levels. The platform also provides a way to forecast inbound support query volumes and to map that into staffing plans that cover multiple channels like chat, email, phone, and social media. Assembled was founded in 2018 and is based in San Francisco, California, United States. | $51M / Series B / May 26, 2022 | |
|
SafeBase
|
SafeBase develops a smart trust center platform for sharing security posture and automating access to sensitive documents for enterprise programs. Its software offers custom security checklists, and continuous monitoring of security systems, and configures security policies to allow companies to implement security practices. | $18M / Series A / Mar 10, 2022 | |
Beyond Identity
|
Beyond Identity's mission is to empower the next generation of secure digital business by replacing passwords with fundamentally secure X.509-based certificates. This patent-pending approach creates an extended Chain of Trust that includes user and device identity and a real-time snapshot of the device’s security posture for adaptiverisk-based authentication and authorization. Beyond Identity’s cloud-native solution enables customers to increase business velocity, implement new business models, reduce operating costs, and achieve complete passwordless identity management. | $100M / Series C / Feb 21, 2022 | |
|
Uniphore
|
Uniphore is a global conversational AI technology company that offers a customer service platform that is powered by AI and automation technologies. The company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform ofConversational Analytics, Conversational Assistant, and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.It was founded in 2008 and has offices in the U.S., India, and Singapore. | $400M / Series E / Jan 28, 2022 | |
| See all 13 investments → | |||
Co-Investors
About New Enterprise Associates
New Enterprise Associates is a venture capital firm that invests in technology and healthcare startups. The firm engages with entrepreneurs at various stages of business development, providing support from initial funding to public offerings. The company focuses on the technology and healthcare industries.
New Enterprise Associates Contacts
| Name | Phone | Socials | |
|---|---|---|---|
Alex Sharata
Associate
|
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Anthony Florence
General Partner
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Bala Deshpande
Sr. Managing Director, India
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Hilarie Koplow-McAdams
Venture Partner
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Jay Graf
Venture Partner
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FAQ
What does Hilarie Koplow-McAdams invest in?
Hilarie Koplow-McAdams invests primarily in SaaS, Software and Artificial Intelligence startups, most often at Series A and Series B stage. Most of the 13 investments tracked by Shizune back companies in United States. The Investment Focus section breaks down every industry, stage and country in the portfolio.
When did Hilarie Koplow-McAdams last invest?
The most recent investment recorded for Hilarie Koplow-McAdams closed in Jul 2026. Shizune tracks 13 investments in total for this profile, including round sizes, stages and portfolio companies, all sourced from confirmed public funding rounds and refreshed monthly.
Is Shizune's investor data accurate?
Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.
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