# Twilio

> Twilio is a VC fund backing Software and Artificial Intelligence. See 37 investments, check sizes, portfolio and contact details. Updated Aug 2026.

- Type: VC Fund
- Location: San Francisco, United States
- Total investments: 37
- Last investment: Jul 2026
- Lead investor: 14%
- Fund size: $50M
- Last fund: Dec 2021
- Last updated: Aug 2026
- LinkedIn: https://www.linkedin.com/company/twilio-inc-
- X (Twitter): http://twitter.com/twilio
- Website: http://www.twilio.com
- Facebook: http://www.facebook.com/TeamTwilio

Twilio is a developer platform for communications and is reinventing telecom by merging the worlds of cloud computing, web services, and telecommunications. With Twilio, developers, and businesses make communications more contextual by embedding voice, video, messaging, and authentication directly into applications.

## Contacts

5 contacts available for Twilio. Shizune tracks 18 team members at Twilio. Sign up free to unlock them: https://app.shizune.co/sign-up/investor-profiles/find-team-emails/twilio?utm_source=investor_profile

## Round sizes

| Stage | Round size |
| --- | --- |
| Seed | $195k–$1.7M |
| Series A | $7.6M–$24M |
| Series B | $7.6M–$40M |

## Investment focus

### Industry

| Industry | Investments | Share |
| --- | --- | --- |
| Software | 12 | 32% |
| Artificial Intelligence | 12 | 32% |
| Machine Learning | 7 | 19% |
| SaaS | 6 | 16% |
| Information Technology | 6 | 16% |

74 industries tracked in total.

### Stage

| Stage | Investments | Share |
| --- | --- | --- |
| Series A | 10 | 27% |
| Seed | 8 | 22% |
| Series B | 6 | 16% |
| Pre-Seed | 3 | 8% |
| Series C | 3 | 8% |

10 stages tracked in total.

### Country

| Country | Investments | Share |
| --- | --- | --- |
| United States | 26 | 70% |
| Egypt | 1 | 3% |
| Brazil | 1 | 3% |
| Zambia | 1 | 3% |
| Colombia | 1 | 3% |

6 countries tracked in total.

## Team

| Name | Title | Investments | Profile |
| --- | --- | --- | --- |
| Andy O'Dower | Head of Product, Programmable Voice | 1 | https://shizune.co/investors/profile/andy-odower |
| Luis Lopez | Principal Real Time Communications Strategist - WebRTC | 0 | https://shizune.co/investors/profile/luis-lopez-c3fe |
| Umair Akeel | Product Architect | 3 | https://shizune.co/investors/profile/umair-akeel-2 |
| Will Mason | Senior Technical Lead for Edge | 0 | https://shizune.co/investors/profile/will-mason |
| Aidan Viggiano | Chief Financial Officer | 0 | https://shizune.co/investors/profile/aidan-viggiano-4831 |

## Investments

| Company | Description | Amount | Stage | Date | Website |
| --- | --- | --- | --- | --- | --- |
| Rime | Rime develops speech technologies for a wide range of customers. The company works on speech generation with a deep understanding of linguistic and sociolinguistic phenomena needed to create the next generation of text-to-speech tooling. | $24M | Series A | Jul 15, 2026 |  |
| Coval | Coval is a simulation and evaluation platform for AI agents, enabling engineers to deploy reliable assistants across chat and modalities. | $28M | Series A | Jun 24, 2026 |  |
| Deepgram | Deepgram helps enterprises unlock the potential of their audio data with custom-trained speech recognition for accuracy and scale. Deepgram's deep learning speech recognition system searches for keywords in transcripts by sound and text within audio and video files, used for transcribing calls, meetings, and voicemails for searchable notes,providing businesses with a fast, high accuracy speech-to-text on an easy-to-use API.The company was founded in 2015 and is headquartered in San Francisco, California. | $130M | Series C | Jan 13, 2026 |  |
| Hyro | Hyro creates plug-and-play conversational AI assistants by seamlessly ingesting data on digital channels to allow users to interact with information via voice or chat simply and intuitively, allowing for increased engagement and conversions. Unlike existing solutions, Hyro provides organisations with frictionless deployment and maintenanceprocesses by automatically building a knowledge graph out of their existing content without any integration, playbooks, or training data. | $15M | Series B | Dec 10, 2024 |  |
| Nurdle AI | 87% of AI projects never make it to production. Whether it’s because they are inaccurate, hallucinate, don’t work in real-world contexts, misunderstand real people or that they’re stuck before they start because of the “cold-start problem”, the issue comes down to not enough high-quality use-case specific, privacy-compliant labeled data fortraining. But real-world human-labeled data is expensive and requires a lot of data science labor – and synthetic data is so low-quality and unrelated to the model’s actual use-case that it doesn’t improve performance much.Nurdle can help. By using real-world human-labeled kernel datasets built for specific use-cases, we produce enhanced synthetic datasets that perform almost as well as human-labeled at the speed and price of synthetic datasets. Contact us for a free data gap analysis showing you what kind of data you’re missing and how much you need for your performance target.Nurdle AI uses real-world custom use case datasets to generate synthetic datasets for accurate LLMs. |  | Venture - Series Unknown | Nov 13, 2023 |  |
| Frame AI (acquired by HubSpot) | Frame AI is the customer feedback intelligence engine that powers winning CX with automatic sentiment, effort, and actionable themes extracted from every customer interaction in every channel. Learn how leading companies like Fastly, NVIDIA, and Oscar Health use Frame AI to activate needle-moving customer feedback at www.frame.ai. | $7.6M | Series B | Nov 30, 2022 |  |
| Frame AI (acquired by HubSpot) | Frame AI is the customer feedback intelligence engine that powers winning CX with automatic sentiment, effort, and actionable themes extracted from every customer interaction in every channel. Learn how leading companies like Fastly, NVIDIA, and Oscar Health use Frame AI to activate needle-moving customer feedback at www.frame.ai. | $7.6M | Series A | Nov 30, 2022 |  |
| Crumb | Crumb is a new fundraising partner to Real Salt Lake Arizona Youth Soccer. RSL-AZ is the largest youth soccer program in Arizona, with over 13,000 registered players in both competitive and recreational leagues. They look forward to helping RSL-AZ teams raise money to offset the rising costs of tournaments & travel, while also saving parentsvaluable time. |  | Seed | Nov 21, 2022 |  |
| PolyAI | PolyAI develops conversational artificial intelligence software that enables organizations to automate customer service interactions through voice-based virtual agents. The company provides a platform that uses natural language understanding to handle inbound phone conversations, answer questions, complete tasks, and route calls based on customerintent. Its technology integrates with existing contact center systems and business tools to support order management, account inquiries, bookings, and issue resolution. PolyAI also offers tools for conversation design, testing, deployment, and performance monitoring to help teams manage and update voice interactions over time. The platform supports multiple languages and accents and is designed to operate continuously while collecting structured data from conversations for analysis and operational improvement. | $40M | Series B | Sep 07, 2022 |  |
| Treble.ai | Treble.ai allows you to obtain your customer's pain points by chatting automatically with your users.Segment your users based on their responses. With treble.ai discover your customers' pain points so you can improve your business effectively | $15M | Series A | Jul 21, 2022 |  |

10 of 37 investments shown.

## Co-investors
- [Y Combinator](https://shizune.co/investors/profile/y-combinator) — VC Fund, 9 deals together
- [Salesforce Ventures](https://shizune.co/investors/profile/salesforce-ventures) — VC Fund, 5 deals together
- [Greycroft](https://shizune.co/investors/profile/greycroft) — VC Fund, 4 deals together
- [Alumni Ventures](https://shizune.co/investors/profile/alumni-ventures-group) — VC Fund, 3 deals together
- [Amazon Web Services](https://shizune.co/investors/profile/amazon-web-services) — VC Fund, 3 deals together
- [Intel Capital](https://shizune.co/investors/profile/intel-capital) — VC Fund, 3 deals together

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## FAQ

### What does Twilio invest in?

Twilio invests primarily in Software, Artificial Intelligence and Machine Learning startups, most often at Series A and Seed stage. Most of the 37 investments tracked by Shizune back companies in United States. The Investment Focus section breaks down every industry, stage and country in the portfolio.

### What is Twilio's check size?

Twilio typically joins rounds of $195k–$1.7M at Seed, $7.6M–$24M at Series A and $7.6M–$40M at Series B. These ranges are 10th–90th percentile round sizes calculated from confirmed public funding rounds, so they are a realistic guide to the rounds Twilio participates in.

### How do I contact Twilio?

Public channels for Twilio include LinkedIn, X (Twitter) and the website linked on this profile. For a verified work email and phone number, create a free Shizune account — contact data is searched across 20+ sources and validated before delivery, so your outreach lands in the right inbox.

### Who are the partners at Twilio?

The team at Twilio includes Andy O'Dower (Head of Product, Programmable Voice), Luis Lopez (Principal Real Time Communications Strategist - WebRTC) and Umair Akeel (Product Architect), among 18 team members tracked by Shizune. The Team section lists each member with their title, investment count and links.

### Is Shizune's investor data accurate?

Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.

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