# Service Management Group

> Service Management Group is a VC fund backing Events and Coworking. See 1 investments, check sizes, portfolio and contact details. Updated Aug 2026.

- Type: VC Fund
- Location: Hattiesburg, United States
- Total investments: 1
- Last investment: Feb 2017
- Lead investor: 0%
- Last updated: Aug 2026
- LinkedIn: http://www.linkedin.com/company/service-management-group
- X (Twitter): https://www.twitter.com/smgcustomersat
- Website: http://www.smg.com
- Facebook: https://www.facebook.com/servicemanagementgroup

Service Management Group is a VC fund in Hattiesburg focused on Events and Coworking. SMG combines technology and insights that keeps its users informed and advances brands to the next level of customer and employee loyalties and it connects the links between employee engagement, customer satisfaction, and financial performance.SMG offers its users with solutions such as customer experiences, brand researching, and employeeengagement services. It provides services for industries such as restaurants, retail, convenience store, travel and entertainment, grocery, and services. Client partners of the company are Applebee’s, Wawa, McDonalds, GIANT EAGLE, TACO BELL, and KOHL’s.SMG is based in the United States and the company was founded in 1991 by Michael Aronson.

## Contacts

5 contacts available for Service Management Group. Shizune tracks 4 team members at Service Management Group. Sign up free to unlock them: https://app.shizune.co/sign-up/investor-profiles/find-team-emails/service-management-group?utm_source=investor_profile

## Investment focus

### Industry

| Industry | Investments | Share |
| --- | --- | --- |
| Events | 1 | 100% |
| Coworking | 1 | 100% |
| Information Technology | 1 | 100% |

## Team

| Name | Title | Investments | Profile |
| --- | --- | --- | --- |
| Davin Cushman | CEO | 0 | https://shizune.co/investors/profile/davin-cushman |
| Andy Fromm | President & CEO | 0 | https://shizune.co/investors/profile/andy-fromm |
| Brack Carter | VP Sales & Marketing | 0 | https://shizune.co/investors/profile/brack-carter |
| Rod Feuer | Chief Product Officer | 0 | https://shizune.co/investors/profile/rod-feuer |

## Investments

| Company | Description | Amount | Stage | Date | Website |
| --- | --- | --- | --- | --- | --- |
| WORQ | WORQ is Malaysia's biggest co-working space. WORQ creates a large and most productive co-working community, taking care of all workplace needs and facilitating deeper connection. | $787K | Seed | Feb 12, 2017 |  |

1 of 1 investments shown.

## Co-investors
- [500 Southeast Asia](https://shizune.co/investors/profile/500-durians-2) — VC Fund, 1 deal together
- [500 Global](https://shizune.co/investors/profile/500-startups) — VC Fund, 1 deal together
- [Cradle Fund](https://shizune.co/investors/profile/cradle-fund) — VC Fund, 1 deal together
- [Southeast Asian fund](https://shizune.co/investors/profile/southeast-asian-fund) — VC Fund, 1 deal together

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## FAQ

### What does Service Management Group invest in?

Service Management Group invests primarily in Events, Coworking and Information Technology startups, most often at Seed stage. Most of the 1 investments tracked by Shizune back companies in Malaysia. The Investment Focus section breaks down every industry, stage and country in the portfolio.

### How do I contact Service Management Group?

Public channels for Service Management Group include LinkedIn, X (Twitter) and the website linked on this profile. For a verified work email and phone number, create a free Shizune account — contact data is searched across 20+ sources and validated before delivery, so your outreach lands in the right inbox.

### Who are the partners at Service Management Group?

The team at Service Management Group includes Davin Cushman (CEO), Andy Fromm (President & CEO) and Brack Carter (VP Sales & Marketing). The Team section lists each member with their title, investment count and links.

### Is Shizune's investor data accurate?

Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.

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