Sarah Flannigan
Angel Investor
Bath, United Kingdom
Sarah Flannigan has been CIO at the National Trust for 4 years. During that time she has transformed IT at the Trust from being a crisis-ridden and costly problem child to strategic enabler of the most ambitious transformation programme in the conservation charity's 130 year history.As programme director for the Systems SimplificationProgramme, Sarah is accountable for delivering a loyalty and digital customer engagement programme which will ensure a relevant, personalised communication with its 4 million members. The far reaching transformation programme also seeks to overhaul antiquated EPOS and finance systems and processes, to deliver reliable and timely management information and cut internal bureaucracy.Having followed an unorthodox career path to CIO of a charity, Sarah was previously based in the City where she held a variety of Board-level positions in global roles spanning sales, marketing and operations.
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