Joel Carben
Co-Founder & CEO @ IdealSeat
Seattle, United States
Joel Carben is a startup investor at IdealSeat in Seattle. Joel Carben is Co-Founder and CEO of IdealSeat, an Experience Recommendation Engine that helps sports and entertainment companies increase conversion rates and ticket values – while getting a 10X – or more – return on investment. IdealSeat's B2B Fan IntelligenceTM platform is simple to install, easy to use, and provides actionable data -resulting in streamlined operations, maximized revenues, and an enhanced overall customer experience.
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About IdealSeat
IdealSeat is an Experience Recommendation Engine that helps teams and ticketing companies increase conversion rates and ticket values – while getting a 10X – or more – return on investment. Powered by our Fan IntelligenceTM platform, IdealSeat uses artificial intelligence and machine learning to provide data-driven recommendations. Our proprietaryalgorithm analyzes 450 million data points in real-time, minimizing decision fatigue and reducing negative experiences.By partnering with the Jacksonville Jaguars, Seattle Storm, Arizona State University, StubHub and others we:- Increased conversion rates by as high as 96% - Increased ticketing values by 30% - Increased revenues by 10x - Reduced customer service call time - Increased employee satisfaction - Created better business decisions - Driven customer loyalty and lifetime customer value.Our B2B Fan IntelligenceTM platform is simple to install, easy to use, and provides actionable data - resulting in streamlined operations, maximized revenues, and an enhanced overall customer experience.
IdealSeat Contacts
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Joel Carben
Co-Founder & CEO
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Adam Gilfix
Lead Data Scientist
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Craig Sargent
VP, Sales
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Holly Hart
CFO
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Jun Soo Kim
Data Scientist
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