# Jim Counihan

> Jim Counihan is a Series B investor at Heirloom backing Software and Enterprise Software. See 15 investments, check sizes, portfolio. Updated Aug 2026.

- Type: Angel Investor
- Fund: [Heirloom](https://shizune.co/investors/profile/heirloom)
- Location: Westwood, United States
- Total investments: 15
- Last investment: Nov 2016
- Lead investor: 40%
- Last updated: Aug 2026
- LinkedIn: https://www.linkedin.com/in/jim-counihan-3b39a51

Jim Counihan is a Series B investor at Heirloom in Westwood focused on Software and Enterprise Software. Jim Counihan is the President, CEO, Co-Founder, Member of the Board of Directors at The Heirloom Collective & The Heirloom Holding Company.

## Investment focus

### Industry

| Industry | Investments | Share |
| --- | --- | --- |
| Software | 2 | 13% |
| Enterprise Software | 2 | 13% |
| ISP | 1 | 7% |
| Apps | 1 | 7% |
| Privacy | 1 | 7% |

17 industries tracked in total.

### Stage

| Stage | Investments | Share |
| --- | --- | --- |
| Series B | 3 | 20% |
| Series C | 3 | 20% |
| Series A | 2 | 13% |
| Series D | 2 | 13% |
| Series E | 1 | 7% |

6 stages tracked in total.

## Investments

| Company | Description | Amount | Stage | Date | Website |
| --- | --- | --- | --- | --- | --- |
| Connotate | Connotate transforms web data and content into high-value information assets -- to feed content products, grow market and business intelligence, enable mass data aggregation, migration and integration. Connotate's patented intelligent Agent technology empowers both business users and programmers to quickly create data sets, newapplications and content products. With Connotate, customers experience productivity gains, reduced costs, mitigated risks, more informed decision-making and strategic & competitive advantages. | $11M | Series B | Nov 17, 2016 |  |
| Connotate | Connotate transforms web data and content into high-value information assets -- to feed content products, grow market and business intelligence, enable mass data aggregation, migration and integration. Connotate's patented intelligent Agent technology empowers both business users and programmers to quickly create data sets, newapplications and content products. With Connotate, customers experience productivity gains, reduced costs, mitigated risks, more informed decision-making and strategic & competitive advantages. | $7M | Series B | Apr 12, 2012 |  |
| RatePoint | RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset. RatePoint's easy-to-use, web-based communication services include feedbacktools, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly on their website and across the web. | $7M | Series C | Aug 20, 2010 |  |
| RatePoint | RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset. RatePoint's easy-to-use, web-based communication services include feedbacktools, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly on their website and across the web. | $10M | Series B | Jan 07, 2009 |  |
| RatePoint | RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset. RatePoint's easy-to-use, web-based communication services include feedbacktools, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly on their website and across the web. | $6.5M | Series A | Jun 01, 2007 |  |
| RatePoint | RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset. RatePoint's easy-to-use, web-based communication services include feedbacktools, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly on their website and across the web. | $1M | Seed | Jan 29, 2007 |  |
| Colubris Networks | Colubris Networks provides wireless local area network solutions for enterprises and service providers. Its products include Colubris Wireless MultiService Access Points, which enable organizations to create wireless networking with direct source-to-destination traffic forwarding; Wireless Client Bridge that transforms non-wireless infrastructuredevices into wireless-ready mobile equipment; and MultiService Controllers, which manage wireless network configuration and operation. | $14M | Series E | Nov 03, 2006 |  |
| SilverBack Technologies | As of November 29, 2007, SilverBack Technologies, Inc. was acquired by Dell Inc. SilverBack Technologies, Inc. provides products and services to manage applications, systems, and networks. The company's DataCenter enterprise product is a distributed and multi-tenant platform for providing remote management across the networks. It is a servicedelivery platform provider for remote monitoring and management of information technology infrastructure, such as servers, storage, networks, desktops, and notebooks. The company offers patch management and deployment, remote access, remote scripting, software distribution, file transfer, and desktop management solutions; and monitoring solutions, such as proactive monitoring, event management, security monitoring, knowledge base, dashboard, and alert management solutions. It also offers reporting solutions that include executive reports, performance scorecards, security scorecards, monthly service reports, technical reports, and long-term trending reports; and hosted packages, including monitoring licenses, patch scanning and deployment, vulnerability scanning, reporting, remediation, product training, sales and marketing assistance, and maintenance and support. It serves banking, education, legal, and medical sectors, as well as managed service providers, application developers, independent software vendors, hardware vendors, value-added resellers, system integrators, and end customers. The company was founded in 1999 and is based in Billerica, Massachusetts. | $3.5M |  | Jan 01, 2006 |  |
| Ingrian Networks | Ingrian Networks provides enterprise data protection and other privacy solutions to companies such as Dell, Microsoft, Oracle, IBM, BEA, and VeriSign. | $15.4M | Series D | Apr 18, 2005 |  |
| Colubris Networks | Colubris Networks provides wireless local area network solutions for enterprises and service providers. Its products include Colubris Wireless MultiService Access Points, which enable organizations to create wireless networking with direct source-to-destination traffic forwarding; Wireless Client Bridge that transforms non-wireless infrastructuredevices into wireless-ready mobile equipment; and MultiService Controllers, which manage wireless network configuration and operation. | $15M | Series C | Mar 08, 2005 |  |

10 of 15 investments shown.

## Co-investors
- [.406 Ventures](https://shizune.co/investors/profile/406-ventures) — VC Fund, 3 deals together
- [GrandBanks Capital](https://shizune.co/investors/profile/grandbanks-capital) — VC Fund, 3 deals together
- [BDC Venture Capital](https://shizune.co/investors/profile/bdc-venture-capital) — VC Fund, 2 deals together
- [Globespan Capital Partners](https://shizune.co/investors/profile/globespan-capital-partners) — VC Fund, 2 deals together
- [Matrix](https://shizune.co/investors/profile/matrix-partners) — VC Fund, 2 deals together
- [North Bridge Venture Partners & Growth Equity](https://shizune.co/investors/profile/north-bridge-venture-partners) — VC Fund, 2 deals together

## About Heirloom

VC Fund



1 contacts available at Heirloom.

| Name | Title | Profile |
| --- | --- | --- |
| Jim Counihan | President, CEO, Co-Founder, Member of the Board of Directors | https://shizune.co/investors/profile/jim-counihan-2 |

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- [FJ Labs](https://shizune.co/investors/profile/fj-labs) — VC Fund

## FAQ

### What does Jim Counihan invest in?

Jim Counihan invests primarily in Software, Enterprise Software and ISP startups, most often at Series B and Series C stage. Most of the 15 investments tracked by Shizune back companies in United States. The Investment Focus section breaks down every industry, stage and country in the portfolio.

### When did Jim Counihan last invest?

The most recent investment recorded for Jim Counihan closed in Nov 2016. Shizune tracks 15 investments in total for this profile, including round sizes, stages and portfolio companies, all sourced from confirmed public funding rounds and refreshed monthly.

### Is Shizune's investor data accurate?

Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.

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