Alorica
VC Fund
Irvine, United States
Alorica is a customer service BPO company that provides outsourcing customer experience services for all customer interactions. It also provides customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamlesscustomer experience across all service channels.
- Total investments:
- 4
- Last investment:
- Lead investor:
- 0%
Last updated:
For AI agents: llms.txt
Industries Alorica invests in
Stages Alorica invests in
Countries Alorica invests in
Contacts
| Name | Phone | Socials | |
|---|---|---|---|
Asma Sultana
|
|||
|
Brian J. Delaney
|
|||
Colleen Beers
|
|||
Colson Hillier
|
|||
Jeff Aldaz
|
Investment Focus
Industry
- Software 2 (50%)
- Artificial Intelligence 2 (50%)
- SaaS 1 (25%)
- Outsourcing 1 (25%)
- Customer Service 1 (25%)
Stage
- Series A 1 (25%)
- Series B 1 (25%)
- Series C 1 (25%)
- Funding Round 1 (25%)
Team
| Name | Title | Investments | Links | |
|---|---|---|---|---|
|
Asma Sultana
Vice President of Global Talent Acquisition Head - Corporate Functions
|
Vice President of Global Talent Acquisition Head - Corporate Functions | Total investments: 0 | Find email | |
|
Brian J. Delaney
President of Latin America and the Caribbean
|
President of Latin America and the Caribbean | Total investments: 0 | Find email | |
|
Colleen Beers
Chief Administrative Officer
|
Chief Administrative Officer | Total investments: 0 | Find email | |
|
Colson Hillier
Chief Marketing Officer
|
Chief Marketing Officer | Total investments: 0 | Find email | |
|
Jeff Aldaz
Sr. Vice President, Global Business Services & Business Process Integration
|
Sr. Vice President, Global Business Services & Business Process Integration | Total investments: 0 | Find email | |
| See all 12 team members → | ||||
Investments
| Company | Description | Round | Links |
|---|---|---|---|
Sanas
|
Sanas is a real-time speech-understanding platform that modulates accents while preserving voices and emotions for natural interactions. The platform assists multilingual speakers with accent correction, allowing them to communicate effectively without language barriers. Sanas's technology is utilized by contact centers and enterprises toenhance communication, improve customer satisfaction, and reduce miscommunication. | $65M / Series B / Feb 19, 2025 | |
Crescendo
|
Crescendo developed the world’s first augmented-AI customer experience (CX) platform that combines advanced AI with a global service team to deliver outcome-driven results for fast-moving, digitally-native enterprises growing quickly. With its unique approach, Crescendo offers scalable solutions that optimize both frontline and back officeoperations, helping companies create meaningful, personalized customer experiences. | Oct 02, 2024 | |
|
Crescendo
|
Crescendo developed the world’s first augmented-AI customer experience (CX) platform that combines advanced AI with a global service team to deliver outcome-driven results for fast-moving, digitally-native enterprises growing quickly. With its unique approach, Crescendo offers scalable solutions that optimize both frontline and back officeoperations, helping companies create meaningful, personalized customer experiences. | $50M / Series C / Oct 02, 2024 | |
|
Sanas
|
Sanas is a real-time speech-understanding platform that modulates accents while preserving voices and emotions for natural interactions. The platform assists multilingual speakers with accent correction, allowing them to communicate effectively without language barriers. Sanas's technology is utilized by contact centers and enterprises toenhance communication, improve customer satisfaction, and reduce miscommunication. | $32M / Series A / Mar 29, 2022 |
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FAQ
What does Alorica invest in?
Alorica invests primarily in Software, Artificial Intelligence and SaaS startups, most often at Series A and Series B stage. Most of the 4 investments tracked by Shizune back companies in United States. The Investment Focus section breaks down every industry, stage and country in the portfolio.
How do I contact Alorica?
Public channels for Alorica include LinkedIn, the website linked on this profile and Facebook. For a verified work email and phone number, create a free Shizune account — contact data is searched across 20+ sources and validated before delivery, so your outreach lands in the right inbox.
Who are the partners at Alorica?
The team at Alorica includes Asma Sultana (Vice President of Global Talent Acquisition Head - Corporate Functions), Brian J. Delaney (President of Latin America and the Caribbean) and Colleen Beers (Chief Administrative Officer), among 12 team members tracked by Shizune. The Team section lists each member with their title, investment count and links.
Is Shizune's investor data accurate?
Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.
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