# AHOY Holding

> AHOY Holding is a VC fund backing Customer Service and Artificial Intelligence. See 1 investments, check sizes, portfolio and contact details. Updated Aug 2026.

- Type: VC Fund
- Location: Dubai, United Arab Emirates
- Total investments: 1
- Last investment: Feb 2025
- Lead investor: 100%
- Last updated: Aug 2026
- LinkedIn: https://www.linkedin.com/company/ahoy-llc
- X (Twitter): https://twitter.com/hello_ahoy
- Website: https://www.theahoyapp.com
- Facebook: https://www.facebook.com/helloahoy

AHOY Holding is a VC fund in Dubai focused on Customer Service and Artificial Intelligence. AHOY is a provider for e-commerce and retail covering 100% of the UAE and serving more areas than any other provider; with plans to expand to the region soon. Ahoy extends well over being just a “last-mile” service boasting a myriad of geo-location solutions, payment solutions, IoT hardware that we developed and use every day, and very soon ane-store solution to each of our Merchants in addition to other solutions for them such as returns and subscriptions management and analytics. We believe we are the world’s most advanced and efficient mobility optimization technology bringing our own take on what is considered as mere theories such as “the traveling salesman problem” and “ACO (Ant Colony Organization)” into practice.We have been disrupting the market in the UAE, with amazing growth, proven scalability and increasing demand from our foothold customer segment (e-commerce and retail) and we are here to stay, expand and grow with an innovative set of solutions that made us win many e-commerce as well as brick-and-mortar retail companies over with a 100% retention and 9/10 conversion rate.

## Contacts

5 contacts available for AHOY Holding. Shizune tracks 4 team members at AHOY Holding. Sign up free to unlock them: https://app.shizune.co/sign-up/investor-profiles/find-team-emails/ahoy-holding-ltd?utm_source=investor_profile

## Investment focus

### Industry

| Industry | Investments | Share |
| --- | --- | --- |
| Customer Service | 1 | 100% |
| Artificial Intelligence | 1 | 100% |

## Team

| Name | Title | Investments | Profile |
| --- | --- | --- | --- |
| Adel Samer | Co-founder and Director Of Administration and services | 0 | https://shizune.co/investors/profile/adel-samer |
| Gerard Sansoni | Co-Founder, Director of Business Development & Operations | 0 | https://shizune.co/investors/profile/gerard-sansoni |
| Hady Shaikh | Entrepreneur in Residence | 0 | https://shizune.co/investors/profile/hady-shaikh-9e61 |
| Jamil Shinawi | CEO and Co-Founder | 0 | https://shizune.co/investors/profile/jamil-shinawi |

## Investments

| Company | Description | Amount | Stage | Date | Website |
| --- | --- | --- | --- | --- | --- |
| Qme solutions | Qme is an AI-based real-time digital queuing solution with an automated end-to-end user handling experience. The allocated tickets are based on the customer’s location and arrival time to the branch, guaranteeing minimal to almost zero waiting time. Customers also get customized alerts based on their location and based on the branch’s queues –resulting in a more streamlined and better customer handling experience.We understand how valuable time is, how busy we can all get, and that if we have a free moment, we'd like to spend it doing things that matter.Most importantly, we hate wasting our time in never-ending queues.That's why we decided to empower institutions - be it banks, Telecom operators, Gov. entities - with an AI-based digital queuing solution, a solution that will limit waiting times, so end-customers, like you and I, can focus on what matters.We’re here to show people that digital transformation is not just a trendy word but at the core it’s about improving the quality of life and easing daily struggles. | $3M | Seed | Feb 14, 2025 |  |

1 of 1 investments shown.

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## FAQ

### What does AHOY Holding invest in?

AHOY Holding invests primarily in Customer Service and Artificial Intelligence startups, most often at Seed stage. Most of the 1 investments tracked by Shizune back companies in Egypt. The Investment Focus section breaks down every industry, stage and country in the portfolio.

### How do I contact AHOY Holding?

Public channels for AHOY Holding include LinkedIn, X (Twitter) and the website linked on this profile. For a verified work email and phone number, create a free Shizune account — contact data is searched across 20+ sources and validated before delivery, so your outreach lands in the right inbox.

### Who are the partners at AHOY Holding?

The team at AHOY Holding includes Adel Samer (Co-founder and Director Of Administration and services), Gerard Sansoni (Co-Founder, Director of Business Development & Operations) and Hady Shaikh (Entrepreneur in Residence). The Team section lists each member with their title, investment count and links.

### Is Shizune's investor data accurate?

Yes — every stat on this profile is calculated from confirmed public funding rounds monitored across hundreds of sources since 2020. This profile was last refreshed in Aug 2026 and is updated monthly. Spotted something off? Use the “Suggest an edit” link near the top of the page.

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